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Privacy Policy

We collect and protect the information you share when you open your account, fund through bKash or Nagad, and play in our lobby. This policy explains what we gather, how we use it, and the rights you hold over your personal data.

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POLICY SUPPORT

How to Reach Us About Privacy

If you have questions about what data we hold, want to request a copy of your account information, or need to update your contact details, reach us through the channels below. We respond to privacy requests within the timeframes required by applicable law in eligible regions.

Live Chat Open the chat icon in the bottom corner of any page. Privacy requests go to our data team who will verify your identity and walk you through the information we hold on your account.
Email Support Send your privacy question or data request to our support address. Include your registered mobile number so we can verify ownership before sharing account details or making changes.
Account Settings Log in and navigate to your profile section to view basic personal information, update your mobile number, change your password, and review recent wallet transactions tied to bKash, Nagad or Rocket.
DATA PRACTICES

How We Protect Your Information

We apply industry-standard encryption to protect data in transit and at rest. Account access requires your password and an OTP sent to your registered mobile number. We retain transaction records and gameplay logs for the duration required by applicable regulations in eligible regions, then archive or delete them according to our retention schedule.

Session Security Each login generates a unique session token. If you leave the site idle or log out, the token expires and you will need to re-authenticate with your password and mobile OTP to access your account again.
Wallet Data When you deposit via bKash, Nagad or Rocket, we store the transaction reference number and timestamp to match the funds to your account. We do not store your wallet PIN or personal banking credentials on our servers.
Cookie Policy We use cookies to remember your language setting, keep you logged in across pages, and track which games you opened recently. You can clear cookies in your browser settings, but doing so will log you out and reset your preferences.
Data Requests You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request account deletion. Contact support with your registered mobile number to verify identity before we process the request.

Privacy Policy FAQ

We collect your mobile number, chosen password, and date of birth to create your account. When you deposit through bKash, Nagad or Rocket, we record the transaction reference and amount to credit your balance.

We share transaction data with payment processors to verify deposits and withdrawals. We do not sell your personal information to advertisers or unrelated third parties. Data may be disclosed if required by applicable law in eligible regions.

We retain your account information and transaction history for the period required by applicable regulations in the regions we serve, typically several years. After that, records are archived or deleted according to our retention schedule.

Yes. Contact support with your registered mobile number to verify your identity. We will provide a copy of the personal data we hold or process your deletion request in line with applicable legal requirements.

We use encrypted connections for all wallet transactions and store only the reference numbers needed to match deposits to your account. We never store your wallet PIN or banking passwords on our servers.

Cookies are small files stored on your device that help us remember your login session, language preference and recently played games. You can disable cookies in your browser, but some features may not work correctly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.